Jbrushaber,
I apologize for the issue with us returning your call. I am glad that we were able to recommend a product that you are satisfied with. By all means, PM me or Jon if you have any questions or are looking for any help.
Our phone lines stay busy, so our sales staff rarely get a break. If someone failed to call you back, it was by no means intentional and was most likely a simple accident.
Hopefully you will give us the opportunity to make things right in the future!