I've already come to the realization a long time ago that you take you car to the dealer at your own risk. In the end, they're there to make money and minimize loss/expenses. They'll fight to protect they're margins no matter what. They'll give and take here and there but they're around to take your money and not give them away in the long run. It is what it is.
Good luck with your repairs and hope it's done quickly so you can enjoy it again.
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