Hate to tell you this, but you're S.O.L.! As your insurance company told you, it's an act of nature. If they would have taken a hammer to it, they're responsible. If they drove another car into it, they're responsible. The best you can hope for is be calm, show the dealer how good a customer you've been, that you're thinking of getting a new car, and hope they'll cover the damage. Your fight is with your insurance company.
I had similar hail damage once. Found the most expensive body shop in town and got an estimate. When the insurance company agreed to pay, I took the car to the dealer, traded it in as it sat, applied the insurance check, and bought a new car. Figured I came out on top by $3K.
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