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Old 02-22-2013, 12:44 PM   #2528 (permalink)
kenchan
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Quote:
Originally Posted by GaleForce View Post
That's what brick and mortar stores do. They eat their mistake for the customer that found it, then fix it right away.
i found amazon to be amazingly good about fixing problems on orders.

they use canned messages, but they also give out credits for next purchase if they feel they were going to end up with an unhappy customer.
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