Originally Posted by vancouverite

I'm pretty sure they should stop producing and fix the problem first. Ark said, they opened and checked other boxes for my return but seems like all of them are not even like mine. They admitted that they got some problems. I don't think I would buy it if I knew the tips were gonna be like that. Why would I buy defective product(Even if it's just tips)? Would you guys buy defective product when there are lots of quality products with same price?