vancouverite

I installed my ark dts exhaust about two weeks ago.
The sound was amazing and I quite satisfied at first.
BUT! when I got home after installing the exhaust, I found out that only the passenger side tip kinda slightly turned into purple..(I wish I could put pictures but I'm new to this forum and I don't know how to insert pictures)so I called ark and they told me that the tip tuned into purple because it is not centered correctly when installed causing the one end of the tip to be closer to the exhaust than the other therefore the heat caused a discoloration of stainless.
So I adjusted tip so it doesn't get heat like before.

But here comes the problem.. as you guys know the tip is double layered whatsoever right? Now, the outer most tips are even but the inner tips are not even! the passenger side inner tip is way shorter than the driver side one.. I took pictures of them and e-mailed ark. I didn't get an answer so finally I called them today, they admitted that the tips are not even and they gave me a few options.
1. Cut the inner tip of the driverside so it can balance with the shorter passenger one.
2. Return and get a new muffler.
3. Leave as it is.

They told me that they opened and checked bunch of new exhaust they have and seems like they are all defective(length of the inner tips are not even)
Simply they are saying even though I get a new muffler, it won't be different.
WTF?! and even I should send my muffler first because it is their return policy! so I asked them. You mean I should remove the exahsut and put my stock exhaust back, send and wait till new exhaust arrive, and remove stock exhaust and install it again? Yes it is out policy.
Based on what they said, if I go through these hassle, I will be ending up with spending about 300~400 bucks(Installing,removing,shipping) and getting uneven new exhaust! wow...

I am kinda panicking right now... can't think of anything...
What would you guys do if you guys were in this situation?
Sorry it's long and my writing is messy..