Nissan 370Z Forum - View Single Post - I am very upset-no help from NISSSAN on Dealer Scam

Daflabear · 02-01-2013, 09:37 AM

My Nissan Dealer says they are not "authorized" to sell me either the Nissan factory extended warranty or maintenance contract. I guess they call it Security+Plus.
They (my dealer) only sell a product from some other third party I never heard of, I only want the Nissan plan.
I mailed in the postcard in my warranty book requesting information on the Nissan factory issued plans and never heard back.
I called Nissan customer service at 1-800-647-7261 and asked for information.
The "customer service" lady told me that she could not help me, that I had to get information from and buy it from my dealer.
When I told her my dealer won't sell me the product and have there own, she said there was nothing she could do because the dealers are independent.
This is on a brand new 2013 Z.
I guess I'll have to turn this over to my attorney.
What a scam.
How can they deny me the ability to buy their product?

02-01-2013, 09:37 AM	#1 (permalink)
Daflabear Base Member Join Date: Jan 2013 Location: Port Saint Lucie Posts: 6 Drives: 13 370z touring Rep Power: 12	I am very upset-no help from NISSSAN on Dealer Scam My Nissan Dealer says they are not "authorized" to sell me either the Nissan factory extended warranty or maintenance contract. I guess they call it Security+Plus. They (my dealer) only sell a product from some other third party I never heard of, I only want the Nissan plan. I mailed in the postcard in my warranty book requesting information on the Nissan factory issued plans and never heard back. I called Nissan customer service at 1-800-647-7261 and asked for information. The "customer service" lady told me that she could not help me, that I had to get information from and buy it from my dealer. When I told her my dealer won't sell me the product and have there own, she said there was nothing she could do because the dealers are independent. This is on a brand new 2013 Z. I guess I'll have to turn this over to my attorney. What a scam. How can they deny me the ability to buy their product?