benwinrich

So at 48K my steering wheel column lock on my 2009 370Z touring W/sports package goes out while backed into my garage. Fortunately Nissan has a tran's lock release so I got it in the street and onto the flatbed. Took it to Nissan (my Nissan service package comes with free towing, 0 out of pocket expense on the tow) and the steering wheel locks were toast. As luck would have it Nissan had them and 6 hours and $1100 later I was back on the road. I spoke with the service manager and he told me to call Nissan customer affairs and report the issue. I did and two days later they called and told me they would reimburse me $400 and had an email out to the dealership to see how they could help me. Thanks Nissan, the 400 was a nice unexpected surprise and if the dealership throws some free service at me I will be very impressed. Had my doubts but I feel a lot better now.