Quote:
Originally Posted by jcosta79
I took my car to NTB to have them take out a nail, and the guy behind the counter says I should take it to someone that specializes in low-profile tires. He says he can do it, but he will scratch the rim with the equipment he has. That's honesty right there.
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I had this same conversation with a guy at les Schwab when I had a nail in my tire. I had told him that I will take it elsewhere to have it repaired do to damage, scratching the face on the rim all in the same sentence. He stated that he wanted to help and would be held completely liable. He stated he was just giving me a heads up but would order me a new wheel if something where to happen. So I asked him how confident he was without damaging my rim and how long he had been doing this. Come to find out he did a great job without damage.