Spoke to the service manager again today about my scratched window. I am dropping it off on Monday so they can pull the trim off and see whats going on, fix it and justify replacement glass under warranty. He said if I had installed tint, it would not have been covered! Once it's sorted I'll tint though.
Wet windows - His response was this. The felt lining along the edge of the seal is designed to catch water, so until it evaporates it will leave wet streaks on the glass if you wind it up and down. Normal.
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