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Old 10-29-2012, 06:24 PM   #42 (permalink)
Jordo!
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The old myth was that having a shop backed by a major corporation meant everyone had to answer to someone, so work should be good, and they have the resources and wherewithal to cover liability if there's a problem.

But... as we all know, the reality of the corporate model is to make as much money as possible while cutting costs whenever possible, which often winds up screwing the consumer, and here we are.

That's unacceptable.

The issue isn't whether you "got what you paid for", because its a given that you shouldn't have to pay extra just to avoid having damage done to your car. Effectively, this makes walmart's "service" a scam.

They made around 6 billion in profits last year and pay their workers **** wages, (which is probably why the tech wasn't as careful as he could have been..) They can afford a new bumper for you.

Raise hell, go after walmart, but expect to handle this through your own insurance in the end. Sorry, man.

Call corporate and tell them that this will be all over facebook and several big car forums by tomorrow and that you will also file a complaint with better business bureau if they don't take responsibility for it. Tell them you don't want the tech punished -- you want his wealthy overseers to make up for it.

A mistreated, poorly trained dog bit you -- go after the irresponsible and wealthy owner.
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Last edited by Jordo!; 10-29-2012 at 06:36 PM.
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