Quote:
Originally Posted by travisjb
... how much customer service do you need on a set of wheels? lol
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I thought this exact same thing before everything went wrong with my wheels. Customer service and how they deal with problems plays a large role in the success of most companies. When I was waiting on my wheels from Forgestar and it had reached the 6 or 7 week mark (which seems like not a big deal now compared to other peoples' wait times) I asked them if they could overnight ship them to me, and they flat out told me "no". It's those little things which won't cost them a lot of money but will please the consumer that would help them out a lot. I will consider buying from them again in the future if no other wheel options present themselves, but I will have to see some people actually receive their wheels and have a good feeling that they have gotten their issues all sorted out.