Thread: FOCAL Audio
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Old 10-11-2012, 03:18 PM   #16 (permalink)
w0rM
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Quote:
Originally Posted by jcosta79 View Post
I have been an Amazon customer for probably close to 15 years now. Never had a problem with them. Any issues that do come up get resolved immediately.

I once got a bootleg Blu-Ray from one of their vendors that was selling on their site. I reported it to them. Not only did Amazon remove the vendor from their site within the hour, I got my money back AND I got a free Blu-Ray of the movie I originally ordered.

Now THAT's customer service.
Amazon will usually let you return it if it's DOA. They will not let you return it if it blows up a 6 months later. And, if you have no warranty, you're pretty much screwed.

That said, I'd still by from Amazon. The odds of getting a defective one are pretty small.
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