Thread: FOCAL Audio
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Old 10-11-2012, 01:24 PM   #13 (permalink)
jcosta79
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Quote:
Originally Posted by bigaudiofanat View Post
I have bough unauthorized and had no problems, however if you are worried about the warranty you should buy from an authorized dealer and make sure you get the warranty car in your package.
I have been an Amazon customer for probably close to 15 years now. Never had a problem with them. Any issues that do come up get resolved immediately.

I once got a bootleg Blu-Ray from one of their vendors that was selling on their site. I reported it to them. Not only did Amazon remove the vendor from their site within the hour, I got my money back AND I got a free Blu-Ray of the movie I originally ordered.

Now THAT's customer service.
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