First off let me tell you a little about myself. I am not as young as most of you, so I speak with experince. I am 63, been fixing and driving exciting cars for over 50 years. I have won 4 "Good Guy" awards with cars I have hand built in the last 10 years. I have owned 1 NSX, 3 Lambo Gallardos, 23 Corvettes, yes 23, I am a senior member of the "Mark ll Forum", a forum of 1956 Continental Mark ll owners, a very rare, handbuilt Continental {Google it}, I have restored 3 1957 Eldorados, 4 1956 Mark ll,s, I own a trucking company outside of Pittsburgh Pa, I can rebuild Cat, Detroit, Cummins engines, 18 speed trans, Rockwell rears, etc. I can fix or fabricate to perfection anything you put in front of me. I know what I am talking about!
I bought a Top Speed Exhaust for my latest toy a 2012 370z in August. I wanted a better sound, as I am use to the Lambo sound. It was the X pipe system, Ebay Item 390433330590. I won,t post a picture, legal reasons, look it up on Ebay.
The system arrived and I took my exhaust of and laid out the new parts to start the new system install. Th Tig welding was not the best ,but passible.
The first pipe I went to install was the X pipe that goes against the Cats.
The drivers side flange was welded on crooked. it was off by a 1/2 inch.
I called Top Speed and spoke to my sales person, George, by the sound of his voice a young man, in his 20,s. He asked me to send him some pics. So I took some pics, made a templet of the flanges from the factory overlayed on top of their flanges. { I will try to up load the pictures}
He asked me if I knew what I was doing and if I could have it backwards. I knew then I was in trouble.
I e-mailed the pics, the same ones I have attached, called him back and he wanted to know which end went against the Cats! I could see where this was going. I had someone selling a product out of the computer with no knowledge of what he was selling.
I was told they would send me a new X pipe and pay for my shipping if they found it to be defected, BUT, first I have to pay a 2nd time for a whole new system, $620, not just for the X pipe, the whole system!
I got he 2nd X pipe and it was also welded wrong, but not by a 1/2 inch, just a little less than a 1/4 inch. We put a chain breaker bar around it and got just enough flex for it to fit over the studs coming out of the Cats, A tight fit.
They got the 1st X pipe back and credit my account the 2nd $620, but no shipping, $55.
After 4 e-mails and no reply I called George at Top Speed. It went like this,
Me- Where is my shipping?
George- We found nothing wrong with that pipe, no shipping.
Me- Give me a manager
George- I am the manager
Me- Did you lay that pipe on top of the templet I sent you with the pipe?
George- There is nothing wrong with that pipe
Me- I never complain, but check your reviews, I will be putting one on every Nissan and Infinity site I can find, have a nice day and I hope you put that $55 shipping to good use.
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If you blow up the picture you can clearly see that the on flang is welded on crooked, compared to the factory pipe. Any questions, feel free to e-mail me. I am always willing to help out you younger guys and girls. Thank You.