#1 biggest turn-off is when the salesman says I have to ask the sales manager. I say just bring him out if you cannot do the deal yourself. #2 When they say that they will call you tomorrow. I tell them don't bother cause tomorrow is too late. #3 When they start talking down to you as if you cannot afford the vehicle. I tell them I know what it costs and wouldn't be wasting MY time if I couldn't afford it. Happy shopping. I have to say that I'm beyond happy with my dealer Shults in Jamestown NY. This is my 3rd new vehicle from them and they have always treated me right.