Wow that sucks. I just had a flat tire last Friday 7/27/2012 and went to Discount Tires. After everything was done I found that my base rims were all scratched up when they removed the lugs. They offered to get it refinish or touch up but they would need my wheel for a couple of days. I told them that I wouldn't be able to do that because I need to get to work and this is my only car. So for now I just took up on the touch up which doesn't take long at all they say.
I thought Discount Tires is a reputable shop but from the experiences you are getting, I have doubts about this place now.
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