I would absolutely start by contacting Nissan Corporate. Tell them the situation, the dealers response, and tell them what you expect as a consumer of their premier product. See how they respond, they can force a dealers hand quickly. I had an issue with an 02 spec v and I contacted corporate after the dealer basically told me to go f myself. Nissan corporate send me to a new dealership who did all the work for free. If no satisfaction then feel free to bash then publicly.
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