Quote:
Originally Posted by Chi_g35
UPDATE FROM THE OWNER
I wasnt sure if anything would happen until Monday but I got a call from the owner of Rennen International this afternoon. Seems like a really good guy and had no idea any of this was going on. He is very much an old school type of kat, not connected to the forums or even checks social media, but he had gotten a call from a client and called me personally. We talked for a little while and completely heard me out. The owner was very humble, apologetic and embarrassed at the level it had reached. I completely understood his stand point about the finisher's delays but made it clear that someone must be held accountable. He guaranteed that my wheels will be in immaculate condition, shipping Monday & I have his personal contact info to confirm with him that they did & to verify their condition once received. I will be working with him directly and hopefully have a resolution by the middle of next week.
Thanks for all the support guys... Ill make sure to keep everyone updated!!
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glad to hear it, but the rep that worked on this really needs to go, imo