Awesome service at my local Nissan dealership
I was there a few months ago for some routine maintenance and filled out the emailed survey afterwards. They always do a good job so I gave them good marks. There was a fill in the blank area asking if they could improve the snack area. Since I usually wait on my vehicle, I typed in "donuts in the waiting area".
Fast forward to today. I go in for an oil change and met with the service tech that I always meet with. I go into the waiting room and start reading a book. A few minutes later he showed up with a box of Dunkin Donuts. That's great service right there!
Share your tales of good experiences at dealerships, since we usually only focus on the negative ones.
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