Update, I had the guys at Wicked fix the PAC on my Z. They say it was just programming. Note that the wire colors didn't match between the instructions and my car, so I wired to the pin locations indicated and that worked.
Last weekend I installed the same PAC on wife's STi and I noticed that I did in fact goof up the programming. (I just didn't press the program button to skip a function!)
My conclusion is that they work fine, but are not simple for us beginners and the instructions blow chunks.
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