Quote:
Originally Posted by Vichtz
Dud I just bought one over the memorial day weekend and got a discount. You missed it. I read that Stillen had terrible customer service, but I'm here to say otherwise...so far. I ordered the exhaust without entering the code to get the discount, so i emailed them about 3 minutes later explaining the situation. The very next day it shipped and I received an email saying that they had given me the discount! spot on stillen, I'm glad I decided to switch from the FI at the last second now. Both the CAI and CBE are now in my house after only 4 days apiece and awaiting installation this Saturday  |
The point of people expressing their disapproval with customer service is so a company could take a look at themselves, hopefully see where the flaw is and fix it. Your good customer service is because others paved the way to encourage change in the way customers were treated. Most likely... your positive experience is the the evolution of those complaints.