We don't need any white knights in here trying to make us feel bad for being frustrated with Jamaica's customer service. It is what it is. Based on the information we had, I don't think we were wrong to have felt the way we felt.
Now that we know what's going on, I'm sure we'll be a lot more understanding, but don't tell me I had not reason to be upset in the first place.
Let's move on without playing the blame-game.
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