Here's the problem folks. The top material is not covered by any warranty. Its up to the service manager to go to bat for you.
If you see any marks early on, take pictures and get the SM to document this officially that you have noticed a quality problem.
At 3K miles (< 1 year) I noticed two wear spots...one the common pinch points, and another on the inside head liner (rubs against motor as it opens/closes).
SM #1 was all set to replace my top. He left and when SM #2 saw it they said its not a problem (yet). Having an extended warranty may help but only because you spent more, not because its covered.
Don't panic: just be clear, concise and to the point. I think there is a pinch wear problem on the cars, and this is common among other drop tops. I tend to not leave the top down over night etc...to minimize this contact point.
- b
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