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Originally Posted by TerribleONE
Quote:
Originally Posted by CarbonSignal
Hi blake,
I sent your reply to the shipping company, will update you once they reply.
B.R
Naj
Quote:
Originally Posted by TerribleONE
My cell phone broke a few days ago. Please ask them to hold package for pick up at the fedex in 93063. If there is any problems let me know..
Blake
this looks like a much different story to me. I was waiting for an update from YOU. Did I ever receive one? NO. Did I get a tracking# NO. was everything sent in a one proper box and wrapped properly? NO Did I ever receive door tags? NO. Maybe if you spelt my name correctly and my street adress this wouldnt of happened since when I called fedex they had nothing for my name. Did you send it to "Blacke Rossin" again? few letters off there bud.
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Tracking number was sent on 3rd April, please check your pm, kick plates and replacement were sent together but shipped separately.
Your request was forwarded to them and as I said yesterday you didn't come back for almost three weeks so we assumed you have received and managed it/
Check how many times Fedex tried to deliver the item. three times they came to you and then hold the package as per your request for weeks. You can call now again and ask them for the details for this tracking number. we used the same name and address as per last shipment, have the picture of the label which we filled, you want can send you picture as well
Tracking no.: 510493940972
Quote:
Originally Posted by TerribleONE
Maybe I need to post the picture of the listerine box it came in that wasnt even taped up fully? File a claim with fedex?? If anyone wants to do that it should be YOU. If the parts didnt come in a box barely big enough for a bottle of mouth wash, maybe they would of made the trip. I even asked the fedex office... this is really all that came when I saw the box..
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Claim is always filed at the receiving end.
Quote:
Originally Posted by TerribleONE
I figured this much. They just dont want to accept any responsibility... and try and do things to "fix" the problem, but then moan and gripe about it.. Thank you Nina
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We accepted before and send replacement within the due time, but cant take the responsibility if fedex cant trace or contact you.
you can make a big fuss out of it if you want I really wont mind, we send the shipment two items were damaged and we sent those again, after being not delivered (because of your fault) a month later,they were sent back, and still we are the one who are at the wrong side. I have sent you the pm before posting here, will prefer to issue the refund as don't want to send the items again and take the blame and beating for nothing.