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k20z3 · 05-02-2012, 11:01 PM

Thanks guys heres what I have so far to "Dealer relations"

So a little background I'm 21 years old and I placed my first brand new vehicle order with Groove Subaru.

Side history, is that I ordered a WRX impreza, and I am going to be making payments for 6 years on the car so I wanted it to be on a 2012 STI Limited.

The dealer cancelled order and placed new order for me, they seemed annoyed that this caused delay in their operations or whatever the case may be.

So we agreed to a great price, including window tint and clear bra. However, I found another foundation to apply the clear bra, tint, and buff the car all in one sitting for ALOT cheaper.

So I contacted my salesman and sales manager at groove to ask, since the difference of the clear bra/tint would match my USAA price of the SPT exhaust around 800$, I asked if this could be done. Below in quotes is the response from the dealer and my correspondence.

I AM extremely wary now of this whole thing and Subaru. This is what I sent to my representative Jessica of SOA:
(SR #:1-1990833034)

So I'm not getting a good vibe now. I have no clue what to do, if I should just give up, but here is what I relayed to my salesman. Granted I cancelled my WRX wagon order after two weeks, but here is the story. I should not be treated like this as a customer spending this much and ESPECIALLY ordering a more expensive vehicle!!!

I am EXTREMELY worried as to what to do. I don't want my car damaged, driven past 4000 RPMS for break in wrong gasoline. I am really nervous now as to what I should do.

05-02-2012, 11:01 PM	#8472 (permalink)
k20z3 A True Z Fanatic Join Date: May 2009 Location: Denver CO Age: 33 Posts: 2,146 Drives: 2006 Civic SI HFP Rep Power: 405	Thanks guys heres what I have so far to "Dealer relations" So a little background I'm 21 years old and I placed my first brand new vehicle order with Groove Subaru. Side history, is that I ordered a WRX impreza, and I am going to be making payments for 6 years on the car so I wanted it to be on a 2012 STI Limited. The dealer cancelled order and placed new order for me, they seemed annoyed that this caused delay in their operations or whatever the case may be. So we agreed to a great price, including window tint and clear bra. However, I found another foundation to apply the clear bra, tint, and buff the car all in one sitting for ALOT cheaper. So I contacted my salesman and sales manager at groove to ask, since the difference of the clear bra/tint would match my USAA price of the SPT exhaust around 800$, I asked if this could be done. Below in quotes is the response from the dealer and my correspondence. I AM extremely wary now of this whole thing and Subaru. This is what I sent to my representative Jessica of SOA: (SR #:1-1990833034) So I'm not getting a good vibe now. I have no clue what to do, if I should just give up, but here is what I relayed to my salesman. Granted I cancelled my WRX wagon order after two weeks, but here is the story. I should not be treated like this as a customer spending this much and ESPECIALLY ordering a more expensive vehicle!!! I am EXTREMELY worried as to what to do. I don't want my car damaged, driven past 4000 RPMS for break in wrong gasoline. I am really nervous now as to what I should do. __________________ 2006 RALLYE RED HONDA CIVIC SI HFP Clint's Helpful Photoshop Hints!