Quote:
Originally Posted by shadoquad
They're not going to damage your car. Not if they have any interest in your future business.
I would just explain the situation factually and see what they have to say. Just lay out "X happened, Y happened, Z happened" and let them respond.
But it's a touchy situation. I've never dealt with something quite like this before.
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you want to make sure you are clear and to the point as well. also
make sure you spell check and run it past one of those grammar nazis.
the last thing you want to do is send them some mess because you were to heated to type correctly