Originally Posted by k20z3

So I followed up with this:
I don't know how to take that. Because the Subaru of America rep Jessica Said itd still be possible as per email. Seeing if I already made my mind up on tint not to change our agreed price I ordered a solution which was add the exhaust (same difference).

This is a lot of money to be spending and I want to feel confident you guys can take care of questions and or concerns as they come in, and not be worried as to what may be a trivial question as this is an investment and 6 years of my life.

I am lost and confused as to why waiting why the vehicle arrives to confirm what we're doing now? The SOA said ordering cars and or parts and or changing shouldn't be an issue for the dealership.

Asking to change something should have no bearing on customer service and or integrity of the dealership.