Quote:
Originally Posted by LakeShow
That sucks. What exactly was the issue with your paint?
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The original complaint was hard water spots that would not go away, excessive swirl marks, clouding of the bumpers and orange peels on the doors. Their solution was to wet sand the entire car.
At week one, I received a call that the front bumper's paint was too thin that they will needed to repaint. I hesitantly approve. Last week I received a call that it was ready but was told that there are "issues" with the rear bumper. I arrive at the dealership and noticed a poor paint job for the front bumper where dust spots in the clear were visible along with poor masking job; rear bumper has a long strip where buffing has removed the clear and base to the primer thus needing new paint. Although the rest of the car appeared clean from swirl marks and orange peel, I did not really fully inspect it due to the obvious faults.
So at this stage, they are repainting both the front and back. I have yet received any news but expect it to be returned to me this week. This is really unacceptable for a $50K car.