Originally Posted by gy954

I bet--based on what you have told us about their behavior in the past--that they show no embarrassment or remorse whatsoever. I feel so bad for you, trying to deal with incompetent f*^ks that don't have enough pride in their own work to do a decent job. Is this s dealer? You really ought to go to area management.

I know it would feel great to sue the ba*&^#ds for a bundle, but I don't think that's realistic. That said, you should be able to consult with a lawyer for free.

Report these clowns to the BBB and your state's attorney general.

I want to do more than just give you moral support. Here's an idea.... suppose we all send email to the shop owner, telling him we think he's giving you a raw deal and his name is now all over the net .

James, if you think there is any merit in that idea, post the guy's email.