Don't know who has kept up with ordeal but I had the dreaded "Push Start FAIL" and Nissan had to come get my 370Z and take it to a Dealership for that probem, but when i got it back it had ANOTHER problem, that i was fortunate enough to notice AT THE DEALERSHIP, before taking delivery of my car. GREAT news! when the Dealerships Service Manager informed me that my "P-Shift" warning light/Fast Beeping" problem was NOT going to be covered under my EXTENDED 6 YEAR, 75,000 mile warranty, i was HOT!!! and demanded to speak to someone with more "authority to deal with my problem, because it WAS NOT doing this when it was TOWED to Nissan BY NISSAN's Roadside Assistance! They put me in touch with a representative from Nissan NORTH AMERICA, you explain your case to the Rep, and if the rep thinks you have a case, they present it to the next higher up know as a "Regional Specialist". Well GOOD NEWS!
The Regional Specialist handling my case called and got all the particulars of my case and ruled that Nissan will FIX my car replacing a DAMAGED shift knob, (I have a 7AT, so it's that type) i was told that it must have been damaged while being towed or while being worked on at the dealership, but seeing as how the car is FLAWLESS and ALWAYS been serviced on time getting all recommended services (like tires being replaced when they were deemed past minimum safe tread, stuff like that) The payments have ALWAYS been on time or early, and that NISSAN is the ONLY people that have TOUCHED it.... That it was decided that Nissan WILL FIX IT UNDER WARRANTY AND PAY for the car that "magically" turned into a RENTAL instead of a LOANER once it as determined that the warranty was NOT going to cover the repairs.
I explained to the "Regional Specialist" how I have SHOWN total Nissan LOYALTY, and that I had been planning on buying a GT-R after I pay off the Z, instead of getting a Corvette ZO6. (have always wanted a Vette since i was about 10 years old, lol) And explained that I was not MAD, about the earlier decision to NOT take care of the car, but rather disappointed that Nissan would not stand behind the warranty. It was then explained to me that Nissan's warranty covers over 1800 parts under the "Gold" warranty plan that I have, --BUT-- the parts have to be defective from the FACTORY, not a part that Nissan's tehnicians find that were DAMAGED.... I have an excellent reputation with my dealership and they know how meticulous i am with my car, which is whythey went to bat for me on this matter.
I LOVE the DIY section here don't get me wrong, but having that extended warranty pretty much saved me on this one. I am a Custom Stereo Istaller by trade so I'm extremely familiar with a lot of the things handled in a lot of these DIY's, but as long as those of us that have purchased a BRAND NEW car DO that, GET the EXTENDED warranty if possible.. especially when dealing with "electronic" parts.. because for as long as I have been dealing with them I've come to find out that some parts last forever, some fail within the first few trys. THATS why a warranty is a GOOD thing.
Once again, SORRY for the novel!
