Its the shipping companies fault . Not the seller , as long as you got the part with out it being cracked or broken, there is not much you can expect, buying used parts.
When I restored the interior of a 1987 vette , almost every used plastic interior part I ordered thru the internet salvage yards, can in damaged or cracked.
If you want a perfect item sent thru the mail, you need to buy it new and have it professionally boxed and shipped by UPS, Fedex etc.
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