Quote:
Originally Posted by happytheman
Sweet! This is awesome news! Nothing like good customer service to build your customer base!
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Yeah, when he tells you that they'll take care of it .... Let him know you'll tell your Forum buddies.
And if he tells you that they won't take care of it .... Let him know you'll tell your Forum buddies.
I believe this type of word of mouth goes a long way.
I believe this to be Costco's policy as well: Satisfaction Guaranteed. Costco has always done me right.
