Nissan 370Z Forum - View Single Post

MyZ4U2C · 03-31-2012, 04:22 PM

This is the typical goodwill/ case process as I actually work for Chrysler doing goodwill. Just like Chrysler, Nissan is not going to admit it's a problem. Your case manager will most likely know it is. Same process we tell customers they are responsible for the diagnosis and then work with the dealer to get the diagnosis and it's a crap shoot from here. What should happen is that Nissan and the dealer agree to assist and will cover some of the cost and pass a co pay to you. This is typical at Chrysler, for issues that are well known as detective or problematic still are not covered 100% it is extremely important to keep reporting this issue to the NHTSA as last I checked less than 10 reports... Nissan isn't going to recall this on their own...just as Chrysler continues to let well known issues sit idle.

03-31-2012, 04:22 PM	#43 (permalink)
MyZ4U2C Enthusiast Member Join Date: Mar 2011 Location: Salt Lake City Posts: 448 Drives: 40th Z #51, 15 FozXT Rep Power: 554	This is the typical goodwill/ case process as I actually work for Chrysler doing goodwill. Just like Chrysler, Nissan is not going to admit it's a problem. Your case manager will most likely know it is. Same process we tell customers they are responsible for the diagnosis and then work with the dealer to get the diagnosis and it's a crap shoot from here. What should happen is that Nissan and the dealer agree to assist and will cover some of the cost and pass a co pay to you. This is typical at Chrysler, for issues that are well known as detective or problematic still are not covered 100% it is extremely important to keep reporting this issue to the NHTSA as last I checked less than 10 reports... Nissan isn't going to recall this on their own...just as Chrysler continues to let well known issues sit idle. Last edited by MyZ4U2C; 03-31-2012 at 04:26 PM.