I'd just like to clarify a few things...
1. The actual cause of the failure (page 10) and what actually happened.
2. What we're doing to fix it and how we're taking care of the customer (page 10)
3. Pertaining to TUV - We are certified and the final paperwork to be included into their online database was submitted two weeks ago. However, we only officially TUV certify our German orders that require them... for reasons why, see here:
BMW M3 Forum (E90 E92) - View Single Post - This is why I will only buy JWL certified wheels.
Thank you gents!