Quote:
Originally Posted by UNKNOWN_370
For the scratch you were comped the maintenence plan and you know its your right to have a scratch made by them fixed. Me and my service rep always pre-inspect the car together. My service rep documents if he sees anything before the car goes in. If he finds nothing? He writes he saw nothing wrong. We do the same when I leave. That's procedure at dealerships...
Now if WE found something different after it returns from service? he would automatically write it up that it didn't exist on pre-inspection.
If you and the rep aren't doing a pre-service inspection? Then you are letting your dealership take advantage of you. That would be your bad.
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Yeah, I know I could force them to fix it, but what would get dicked up in the process? It's a scratch on the underside of the car, I'm going to take the plan and walk, because I don't ever want to have aftermarket paint on any of my cars (especially for a scratch you can't see normally). It always screws you harder further down the road. OEM only.