Quote:
Originally Posted by ImportConvert
No, the factory tour is for anyone who spends the $415 to do it and buys a corvette.
Nissan has already comped me a 2/30k maintenance program because a tech scratched the underside of the sill on my car putting it on the rack. Their excuse? "Oh, you know them low ridings cars."
Fail.
Manager apologized and compress me a service program. Meh. It's a car and it will get scratches, but new? In service? No thanks. (The rockers are not available pre painted, so replacement is a no go.)
What did gm do when a similar issue arose on my z06?
The plant manager himself pulled a new, oem $1800 fender off the line and sent it immediately to my dealership and the owner himself apologized. The z06 had, and I don't know how or when, a slightly cracked fender. 1/4", but could spread. This is how gm handled it. Nissan can't do that. I don't even have a clue who runs the z plant even.
The bottom line is that Nissan is across the pond and you are just sol in America. Gm is here and can do something.
That said, its the corner/underside of the rocker panels, so ill just live with it. Road trash may or may not have the same effect ib a few years, anyway.
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I owned GM cars before... they may treat you like that on a $70,000 vette? But try that on a 33k camaro... its like a nun in a whorehouse. It ain't happening. Just like everything in life. It depends on your dealership. My dealership has taken care of everything I ask with litttle to no fuss.
When it comes to scratches, pre-inspect a car before you sign. They will fix anything if you haven't signed? Once you signed? You're done. Fixing scratches gets more difficult. This is true of all sub $50k cars. Sometimes you can find a dealer that will go above and beyond. But its not everywhere.
I know GT-R guys get a lot of preferential treatment at the dealership. The more you pay, the better they treat you.