So I took my car to the Nissan Service Department to get my tpms light fixed. While I was there I thought I'd have them do an oil change and I finally remembered to tell them to fix the trunk which wasn't opening properly. There's an TSB for the trunk springs, but I didn't mention it at all. I just told them the trunk was sticking. The guy even wanted to charge a diagnostic fee at first.
Anyway, they reset the tpms and changed the oil, no problem. Then the service counter calls me up and there's the tech, waiting and looking at me like I'm trying to pull a scam. He even tells me to follow to the repair bay. He looks at me and says "what's the problem"( in a Jamaican accent, not that it matters). I told him the trunk sticks sometimes. I even demonstrated. It opened fine on the first try and got stuck on the second try. This is when I told him there's even a TSB on it. He tells me "you guys find this crap on the internet and think its true". I calmly asked if he thought I was lying. Mind you, I just demonstrated how it gets stuck. He says "I've never seen any TSB about this and there's nothing on the computer". I thought okay....so I go on my iPhone and go to our trusty website and find the thread. I show him the PDF....still thinks its fake and even challenges the TSB number. So he pops the number in the computer...and whadayaknow! Same exact thing. He just kind of sat in front of the screen looking very
He's literally clicking on random stuff that has nothing to do with the trunk anymore. I wanted to laugh so bad.
Anyway, he ordered the part and should be here later this week. Later I tried making small talk and said it should be easy to fix and should just twist right off. He says he "doesn't know" (while holding the print out with the easiest instructions I've ever seen).
I'd like to thank this website and its wealth of knowledge for once again saving the day. Thank you The370z.com and whoever posted that TSB.