Quote:
Originally Posted by Red__Zed
I think that most of the people that complain about customer service from any vendor here are just unfamiliar with the way business is done in the automotive aftermarket. Customer service won't ever be the same as it is at Walmart.
|
Not looking for a Walmart service experience .LOL
But was in the auto industry for 15 years( Service Director) and I know own my own company( Very small). So I do know how things run,, Yelling and hunging up on customers, telling them they do not know how to listen and not returning phones calls is NOT how its done,
BTW the Vendor fee is VERY exspensive, I asked about it for my company but I am not big enough to afford the space. :/.. Sole owner.
__________________
14 Q50 AWD, ARK, ECUTEK (SEB), Takda,
