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Originally Posted by tower74
Well got the new tune today from Marc @ STS. Drove it and can tell the diffrence in shifting. Seems more responsive . Still think the hot start issue is still there,though. It will all be worked out, so I'm not really worried. I knew there would be issues being the first STS 7AT and I'm cool with that.
I will say if anyone is wondering about customer service from them, don't. He was busy as hell today but still took the time to call my installer, get the final tune, set up a new tune, email the tune, and help me install it (which after doing it I felt like a boob ). A+ on their dedication to their product and standing behind it.
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Good to hear you are getting your tune sorted out, and that the car feels more responsive. I am so jelous that you are able to drive it right now I have to wait untill spring. I had the same issue with what I thought to be a hot start issue and when I had my car dyno tuned the tuner had told me that it is to be expected with blow off valves that you may have to give a shot of gas when starting the car. I do not know if there is any truth to that as this is the first car I have driven with a turbo and bov's. I totally agree with the customer service part of things, I never expected near the support I have received from Marc and Rick!