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Old 02-13-2012, 03:07 PM   #33 (permalink)
wdkwang
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So I got another reply from the Service Manager offering to repaint the tire letters that were rubbed off one of my tires and a gas fill up at no charge. Good stuff.

Since the matter has been taken care of, and the dealership has lived up to their good service reputation, minus the one unprofessional tech, I will disclose their name: Koeppel Nissan in Jackson Heights, NY

I will continue to go there, and actually recommend others to go there as well. The thing that changed my mind was their responsiveness towards my emails.


The one that I talk through the forum is Joe Clem (Sales Manager).
When you go in for service, you'll talk to either Lenny or Danny.
Bob Sampogne is the Service Manager. All very nice, professional guys.
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Last edited by wdkwang; 02-13-2012 at 03:11 PM.
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