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Vince@R/T · 02-01-2012, 04:03 PM

So we been doing small stuff over the last year to get our Retail side of R/T Tuning Speedshop up and running. We have installed a Parts window from the service side of R/T to the New Speedshop Retail side to service the techs. Essentially we are trying to set up R/T like many other dealerships you have probably been too. There will be a separate service side that will handle all the drop offs and pick ups for the customers we are providing service work too.

The R/T SpeedShop side will consist of a well stocked parts area that a customer can come in and inquire about parts and accessories. What this will do is enable us to give better customer service and be able to spend more time with customers by separating the parts from the service. We will be employing s parts only employee that will be specific to the parts area as well as expanding our hours. This will be beneficial to our customers in many ways. How many of ya guys needed a simple 3 inch 2 bolt gasket and the parts store was like "what??" We will be stocking couplers, clamps, fittings and a lot of common parts you always seem to need when installing something, and of course being attached to R/T Tuning you will be getting expert technical advise to come with those parts!! We are also working on the specifics of having a parts delivery vehicle to add as another service.

Also we will be installing a larger waiting area with a lounge that will have many things to keep ya occupied, or if ya need to get some work done we will have a work station area set up with WIFI and printer hook ups. We hope to make R/T Tuning your one stop shop for all your needs!!! We are aiming for a 1st of spring opening with a Grand Opening to follow in the next few weeks following!!!

02-01-2012, 04:03 PM	#1 (permalink)
Vince@R/T Base Member Join Date: Mar 2011 Location: Lansdale PA Posts: 87 Drives: 99 GS400 Rep Power: 14	R/T SpeedShop addition has begun!!!! So we been doing small stuff over the last year to get our Retail side of R/T Tuning Speedshop up and running. We have installed a Parts window from the service side of R/T to the New Speedshop Retail side to service the techs. Essentially we are trying to set up R/T like many other dealerships you have probably been too. There will be a separate service side that will handle all the drop offs and pick ups for the customers we are providing service work too. The R/T SpeedShop side will consist of a well stocked parts area that a customer can come in and inquire about parts and accessories. What this will do is enable us to give better customer service and be able to spend more time with customers by separating the parts from the service. We will be employing s parts only employee that will be specific to the parts area as well as expanding our hours. This will be beneficial to our customers in many ways. How many of ya guys needed a simple 3 inch 2 bolt gasket and the parts store was like "what??" We will be stocking couplers, clamps, fittings and a lot of common parts you always seem to need when installing something, and of course being attached to R/T Tuning you will be getting expert technical advise to come with those parts!! We are also working on the specifics of having a parts delivery vehicle to add as another service. Also we will be installing a larger waiting area with a lounge that will have many things to keep ya occupied, or if ya need to get some work done we will have a work station area set up with WIFI and printer hook ups. We hope to make R/T Tuning your one stop shop for all your needs!!! We are aiming for a 1st of spring opening with a Grand Opening to follow in the next few weeks following!!!