Dude, That blows... I would definitely take her somewhere else for a 2nd opinion
Did you buy the car from this dealership? I had a similar problem where I was not happy with the level of service I received from my dealership. So I took it to another one for a 2nd look. They were able to explain what the 1st dealership did & where they went wrong...
Keep in mind many times that these service dept tech don't work on Z all day everyday..
Not to say they suck.. but most are better versed at servicing more common models.
That may also explain why they don't have the parts you need and/or took so long for a turn around.
I would definitely take a look at the other Nissan dealerships in your area. You should also push for some sort of good faith offering from you current dealership.
I was able to squeeze a years free oil changes, one new rear tire (I paid for the other) & no charge for balancing & installation of 4 new tires.
The bottom line is the dealerships service dept wants you to to return to them for all your service needs & future car purchases & referrals.. Thats where they really make most of there money.. not as much on the purchase of the 1st car.
It also wouldn't hurt to send a letter to corporate for some support (& for the record should anything else more serious were to happen)
Last edited by Scorpio0124; 01-20-2012 at 09:52 AM.
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