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Old 01-01-2012, 12:12 PM   #103 (permalink)
JrumMusic
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Location: Florida
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Quote:
Originally Posted by Snakes709 View Post
I'll try to keep this short as possible so its not so much of a thread jack.

After i finished test driving the evo and decided i wanted to trade my srt-10 ram in for it, i talked to the sales guy about why i wanted to trade the truck in. Told him a few reasons, one of them (but not the main reason) that the transmission was starting to slip in 2nd gear and i know it wont hold the shot of nitrous i had ready to spray. I got quoted just over $1300 to fix it by the dealership i bought the truck from $550 in parts (master rebuild kit) and the rest in labour.

So i told the sales guy i wanted 3m tape on the whole front end (bumper, hood, fenders and mirrors) Deal went to finance...told the finance manager the same thing. While discussing that with her the sales manager took the truck for a test drive and i asked him if he felt the slippage...he said no, feels fine. Only reason i feel it is cuz i drove the truck every day, it wasnt bad but i knew it was there.

Anyways the day came to pick the car up. First thing i noticed when i picked it up only the hood was done for the 3m tape. Look at the bill of sale and sure enough i was being charged $600-7000 for the full thing. Since it was late i waited to the next day to deal with it. Went back and told them whats wrong. I had the finance manager, sales manager and GM all saying the same thing "you are only entitled to the hood, nothing else, but to make you happy we will give you undercoating and paint protection for free" ($2000 value) i told them since i dont want undercoating since the city doesnt use salt in the winter so it wont be to bad under the car and i purchased a protection package against door dings and **** like that so i didnt want the other ****. After abour an hour of fighting with the GM and him finally giving up and saying "well we arent doing what you want, it costs us to much money" i got pissed off and said "i dont care what it costs you, you are charging me the full thing and only did 1 part of it" He stormed off and i said to the finance manager ill be back later with my lawyer....5mins later he came back and said they would do it.

3 days later i picked the car back up, checked it over and right away noticed major defects. front bumper wasnt cleaned prior to the tape being applied so bugs were under it, parts were bubbling and uneven cuts all over the place. Also he used a razor knife and ended up cutting the paint on the bumper. Here are some pics...





So since i had an appointment across the street to get my windows tinted i decided to leave and come back later. While at the tint shop the guys there showed me the different material they use (alot better then the dealerships), also they go a few more inches higher on the hood and charge less then what the dealership charges.

So i went back to the dealership, told them the issues and asked them if they would pay for the tint shop to redo the work and have the paint fixed. They denied it, said they would redo it under warrenty. I said to the manager "you guys are never touching my car again, you try and steal money from me, once i catch you and threaten you with a
lawyer and do the work half assed and damaged my bumper" Also at this time they asked me if i knew about the damage to the transmission. I said yes and ask why. They said they sold the truck to another dealership and they got a bill for $8000 to fix it. Claimed they had the work order in hand. I asked to see it, was quickly denied.

So i left and went to the dealership they sold the truck to. Talked to the service manager and techs that worked on the truck. Only work that was done was a safety inspection. They even showed me the work order...nothing done to the transmission and nothing sent to the mitsubishi dealership.

So I made a claim with AMVIC (alberta motor vehical industry council). But they said if i went to them first when they first tried to steal the money from me, they could have did something, but since they did the work, they couldnt. And they cant do anything to the dealership because of poor craftsmenship.

So i went back to the dealership and said ill take them to small claims court. Thats when everything went even more screwed up. The GM said he is going to sue me because apparently i didnt tell them about the damage to the transmission and its costing them $6000. I said "ok for one, i talked to the dealership and they deny working on the transmission and ever sending you anything. Second, i told you guys about the slippage and 3rd, you guys told me the other week it was $8000....now its $6000?" So he started back paddling saying theres damage to the rear diff.

So every time i brought up them stealing money from me from the start he claimed "its how dealerships make money" then would go back to "me lieing about the damage to the truck" I asked where the truck was (i already knew it was sold at a auction 2 days before i went to the other dealership) he claimed it was back there. So i left and said to him "im surprised you are a gm, with the way things are ran here, im surprised no one has knocked you out before"

Went down to the other dealership, they said "we just got a call from the mitsubishi dealership's gm, saying you threatend him and you are banned from their dealership any other dealership associated with the deal"

So i left it at that since i was leaving for afghanistan in a few days. I'll be returning in a few months and ill be taking the mitsubishi dealership to small claims court so i can get my bumper fixed and get the 3m redone by the tint shop.

Sorry for the long story but theres no way to make it shorter and i already left alot of bs out of it..lol.




Not in our city. Theres about a dozen evo owners in our group in my city, one is under 25 (think he is like 23-24), im 25 and the rest are between 25-30.

wow dude, thats a fkn horror story. What a bunch of pricks.

Thats so wrong to treat your customers like that. No one should be haggled and not only that but your in the armed forces. SMH. #Salute man!
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Pearl White 370z | Sport Package | 19" Rays | Stillen Oil Cooler |Ark CBE | K&N Short Ram Intake | Kenwood 7" Nav Unit | Custom Sound System | More mods coming soon
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