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Old 08-10-2009, 04:37 PM   #11364 (permalink)
cow
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Compiled my conversations with MasterGrade in order:

Quote:
initial contact 5/30/2009:
MY350Z.COM Forums - View Single Post - Mastergrade TS FRONT/REAR diffuser SALE !

PM from MG 5/31/2009

Hi,

Mastergrade TS rear diffuser- $600+ $75= $675 shipped


Thanks
Manny

my reply by PM 5/31/2009
Awesome. I'll take one.

Do you guys accept paypal?

-- Jonathan

PM from MG 5/31/2009
Jonathan,

You can send payment via paypal to Sales@MastergradeMotorsport.com . We hand craft all pieces as they are ordered. Please allow 1 week for production and packaging. Thanks !

Manny

my reply by PM 5/31/2009
Sounds good. I'm currently heading home from zdayz & will send the email once I either get home or somewhere with wifi.

Thanks,
Jonathan

NOTE: AT THIS POINT, I SENT PAYMENT.

my reply by PM 5/31/2009
Payment sent from holyeffingcow@gmail.com.

Please keep me informed as to the process.

Thanks!
Jonathan

PM from MG 5/31/2009
Got it, thanks Jonathan.

Manny

NO CONTACT FROM MASTERGRADE

message from MG on forum:
MY350Z.COM Forums - View Single Post - Mastergrade TS FRONT/REAR diffuser SALE !
Cow- Your rear diffuser was also finished yestrday.

my reply on the forum:
MY350Z.COM Forums - View Single Post - Mastergrade TS FRONT/REAR diffuser SALE !
Awesome. Thanks for the update.

PM from me to MG 6/24/2009
Just curious, what's the ETA for my diffuser?

Thanks,
Jonathan

NO REPLY FROM MG, BUT THERE WERE POSTS IN THE THREAD
I posted in the thread 6/27/2009
MY350Z.COM Forums - View Single Post - Mastergrade TS FRONT/REAR diffuser SALE !
Manny, check your PM's.

PM from MG 6/27/2009

Hey Jonathan,

We shipped out yor diffuser last week as well. It should be there anyday now ! I'll check for the tracking on Monday. Have a great weekend !

Manny

my reply 6/27/2009
Awesome. Thank you.

-- Jonathan

AT THIS POINT, MASTERGRADE WAS BANNED FROM MY350Z

After posts in the thread by myself & others wondering what's happening:

message on AIM from MG 7/9/2009:
MastergradeMoto (3:08:39 PM): Hey, this is Manny from Mastergrade. Sorry we haven't been able to post on the forums as our payment was past due and now being "processed". We will be back up soon. If you have any questions hit us up by e-mail at Sales@MastergradeMotorsport.com and we'll do what we can to track down your order. Thanks !

email from me to Sales@MastergradeMotorsport.com 7/9/2009:
To whom it may concern,
I was told nearly three weeks ago that my rear diffuser was completed & would be shipped soon (paypal transaction: 4J439378G5132911R sent from this email address). Last Sunday, I was informed that the piece had been shipped & I would be receiving a tracking number. Do to the vendor payment issues on my350z, I've not received that tracking number, nor have I received the physical diffuser (which, I assume, would have arrived nearly two weeks later).

Any updates would be appreciated.

Thanks,
Jonathan Toups

reply from Boomer at MG 7/9/2009:

can you give me your full name and address and date of purchase please and I will take care of this matter right away

Boomer

my reply by email 7/9/2009
Boomer,
Here's the information you've requested:

Jonathan Toups
1000 River Walk Blvd
#108
Shreveport, LA 71105

Payment sent 5/31/2009

I was told 6/16/2009 via my350z that the piece was completed.

Thanks,
Jonathan

reply from Boomer at MG 7/9/2009:
thank you sir I will get on this right away, Please work with me while I pull up this order. If it was not shipped out we will expedite the order so you'll get it this coming week

Best regards

my reply by email 7/9/2009:
Thank you, Boomer. Please keep me informed of the status.

-- Jonathan

Sent from my iPhone

NO WORD FROM MG

email from to MG 7/13/2009:
Hi Boomer.

Any updates to the status of my order?

-- Jonathan

reply from Boomer at MG 7/14/2009:

thank you for you patience Jonathan, I have concluded that we have not shipped out your rear diffuser and will make all efforts to ship your item out within this week. I will personally oversea your item and will give you a tracking number this week. We do apologize for our mistake and will correct this promptly. Also next time you would like to purchase an item from us we will give you a great discount. Please keep this email for future reference. Thank you and I will keep in touch

Boomer

my reply by email 7/20/2009:
Hi Boomer.

I appreciate your last response, but it's been five days & I've still not yet received my diffuser or even a tracking number.

Updates appreciated.

-- Jonathan

reply from Boomer at MG 7/20/2009:
I assure you, your item will arrive this coming friday

Best regards

my reply by email 7/20/2009:
Thank you.

Regards,
J

NO CONTACT FROM MG & NO DIFFUSER RECEIVED


email from me to Boomer at MG 8/4/2009:

(ref: paypal transaction: ***************)

Boomer, I still have not received my diffuser despite being told it would arrive 7/24/2009 (remember I was told prior by Manny that it was shipped some time in mid-June).

That I have not received my diffuser or even a tracking number is beyond ridiculous. I either want my diffuser shipped with a tracking number sent to this email address or my money refunded.

-- Jonathan Toups

TO THIS POINT-- 3:17PM, 8/10/2009 , I'VE NOT RECEIVED ANY REPLY FROM MG
I compiled the list for a guy over on my350z who is filing a class action suit (works for local DA). Apparently he's gotten word from over twenty people saying they're currently having issues.
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