I often get a blank stare when asking for anything for the car. I bought some of the "plugs" that go in the rear deck that a cargo net would attach to and if I hadn't looked up the part number myself, it's hard telling what I would have gotten.
Just doesn't seem like most people want to spend any time at all in learning the specifics of their jobs. Not just car dealers, everywhere.
(Sorry. Minor rant over.)
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