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Old 12-03-2011, 12:32 PM   #37 (permalink)
370Ztune
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Join Date: Jan 2009
Location: Los Angeles, CA
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Quote:
Originally Posted by VancouverZ34 View Post
I guess Japanese people really know how to make a pre-owned product look like a brand new product, EH?

Back in 2010 April, I paid exact MSRP listed on webamuse.co.jp and Amuse introduced me to an exporter who probably got 20~30% discount from amuse and he charged me roughly around $100 for air shipping.
didn't even charge me extra $150 bucks for "gold ring" option
forgot to mention, I initially ordered different color combination and changed a day after. They did not have A problem making sure my order gets to Vancouver airport in estimated time from my initial contact to them (2 weeks).

You guys make customers wait for like 6 months, take all orders from people saying "this exclusive product from the land of rising sun........... takes 3 month to 6 months to produce". Isn't it more like bundling as many orders as possible during that period of time to reach deeper level of discount and then ship it by choosing cheapest shipping method which is mass shipping my container??

All I'm trying to do here is to acknowledge consumers.

and I'm not going to shut up about it this time.

When I got the exhaust almost 2 years ago and posted review on the forum, you pm'd me telling me to take it off, because it affects your business.

Keep stealing money from people like that
I didn't imply that it was used, just that it might have been ordered, delivered and then had been inventory that somebody resold. Regarding your exhaust, many of the R1000 mufflers are prebuilt before the exhaust is, so that might be why it was easy for you to change which burn you wanted so quickly.

We make an effort to deliver special order parts in 8-12 weeks, and we've been pretty consistent at keeping to that average. We've never told anyone that anything takes "3-6 months to produce," so I'm not sure where you're getting your information from. Regarding discount levels, our purchasing price does not change order to order; it's consistently the same regardless of how much we buy (or don't). We do not hold orders, they are placed either the same day they are received or within a few days after (depends on the time of the day and the day of the week it's ordered from us).

We ship via containers, because as you mentioned, it averages the cost down for everyone. However, unlike many of the other importers in this industry we don't hold our shipments, we ship at least one container every 3-4 weeks. Yes, it's slower, but the cost is significantly cheaper.

As a note, there are several users on this board that received Amuse exhausts well within the 8-12 weeks quoted (a couple of them even faster). (FYI: to air freight an R1 Titan exhaust to the US costs almost $1000 via several of the air freight companies - the box is triple the size of the R1000 box you received. To air freight a Vestito kit to North America is around $1400-1800 or more as the box is huge - refrigerator size.)

Regarding the build times for Amuse exhausts, they're not simply just "thrown together" in a day or two. I've tracked build time on several R1 Titan exhausts for CZ4A, Z33, Z34 and GT-R (the most complicated exhausts Amuse offers), and it averages out to 3-4 weeks for actual construction time. The R1000 exhausts that aren't "header-back" like the Z34, Supra, Evo 7-9, R34 GT-R etc take a bit less time to build as they're much less complex - long piece of tubing with some bends and a muffler section.

As I wasn't the one handling the370z inquiries 2 years ago and the person that was longer works for us; I'm honestly not sure what transpired so I can't comment on that.

I'm sorry if you have a particular issue or beef with us, but please don't spread misinformation regarding our delivery times and our costing. We're in this business because it's also our hobby and something we're passionate about. We're not out to rip anybody off or get rich, as it's very difficult (read: almost impossible) for anybody to get rich in the aftermarket parts industry, unless you do manufacturing in China/Taiwan/Thailand etc and mark up a few hundred percent.

Last edited by 370Ztune; 12-03-2011 at 12:35 PM.
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