Does your HU have any kind of noise canceling in the settings. Or microphone boost? My Kenwood has quite a few different ones like that. I don't have a clue what it sounds like on the other end, but I've never had anybody screaming "WHAT?" at me.
And yes, the sound-proofing does help a lot. I did my entire rear deck and front doors. It's quite a bit quieter.
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