I go to a brake service place to get pricing and info. Ask them when they have a slot. They say first thing in the morning do you want to make an appointment. I say do i need to or can i bring it in when its not busy. Right now no one is busy. They say i need to make an appointment to get it worked on and guarantee the time to work on it. I say ok whats a good time. 7am. Its an hour later and they still havent even looked at it. Wtf is the point of appointments if youre not going to keep them....another thing i've noticed if you wait on a vehicle it gets done faster than just dropping it off. I dont think they manage time very well. Aggravating.