Originally Posted by Bullitt@UAMotorsports

No problem Jake

I agree with you whole heartily! The problem is that Andrew or myself should have called you. It's not rick's responsibility like I said earlier. His employees are not aware of our sales or deliveries or pickups. I make daily calls to Andrew and Rick. I knew your part had arrived however I was not aware that you were supposed to be called back to pick it up. Again this is what I was reffering to a problem in our processes that has been adressed and remedied. Again, it was mine and Andrews responsibility to call you an let you know a time you could pick up your part... Not Rick or his employees. His employees are not aware of our customers. They just know inventory came in and it was our inventory. UAM should have handled your service better and I apologize for your first trip down that left you empty handed.

For those of you who want to pay the extra 200-300 for the original + shipping go ahead and your wait time will be similar. The wait time was our fault and will be corrected on the next GB order.